Shipping & Other Important Information

Ordering Information for U.S. Shipments:

(For International Customers- See "International Customers Only" Below)

Note: All Items offered for sale are Factory New (unless otherwise stated in the description). We do purchase collections and offer consignment items, but they are MINT unless otherwise stated.  Obviously, knives in our Vintage and Scratch & Dent Sections are used, but we try to accurately describe these as carefully as possible.

Order with confidence. We are Factory Authorized Dealers for Microtech, Protech, AGA Campolin, Kershaw, Zero Tolerance, Gerber, and Premium Plus Dealers for Benchmade and H&K. We also manufacture our own line of knives including the Xquisite Double Action Auto, SS Interceptor Dagger, Trilogy Push Dagger, and convert the Buck Folding Hunter (Model 110), and Ranger (Model 112) from Manual Operation to Automatic Operation. We are a family business that has been around since 1987, and the only one that features our own Custom Shop that creates one of a kind exclusives found only at AIK!

Please read the complete description when ordering.. Some of our items that do not have a price are marked "THIS ITEM HAS BEEN SOLD" or "CUSTOM SHOP EXCLUSIVE" in the description ..This means they are not currently available and/or are for reference only for collectors..

Some Items are marked "This Item Can Be Special Ordered". You can "special order" these items by "checking the item out" thru the site. Your account will not be charged the full amount until we ship. Please read the description for more information, or email us for any questions you may have.

 Contact Information:

Phone or Fax 618-656-9868 Monday thru Friday 8am to 4pm CST..If you call and you get our answering machine, this means we are on the other line, in our custom shop, or with a customer. Please call back or leave a message and we will return your call, (usually within the hour).

Email: adamsknifeworks.com@gmail.com 

Please Note that our emails, (especially our bi-weekly sale flyers), may sometime end up in your Spam or Junk Folder, so please check this when looking for order updates, or any other communication with us, and adjust your email settings so you won't miss our special deals..


Guarantee/Returns:

Adams Intl Knifeworks offers only the finest knives and collectibles from around the world, so you can be assured of personal satisfaction; however, if you are unhappy for any reason, you may return the item to us (in the same condition as purchased), within 5 (Five) days for a prompt replacement, exchange, credit, or refund. (Shipping charges are not refundable).

IMPORTANT: All non-defective returns are subject to a 20% restock fee. Disassembly of any item will void both the manufacturer’s warranty and our guarantee. Almost all knife brands we offer feature a limited lifetime warranty from the manufacturer or maker. (The exception would be Italian Classics, and other foreign made models which do not have a warranty).. In the case you must return an item, please email first for a return authorization number and instructions and to obtain our return address. If the item is not defective you will be subject to a 20% restock fee. This is to eliminate "window shopping", those who just want to handle the knife. Knives are unique items, and unlike other items, you can decide whether you like it or not within a few minutes. We take multiple pictures of the item, (more than any other website), so you can make a confident decision on your purchase, If you are unsure or need additional pics, we will gladly accommodate your request.

Shipping:

We ship via USPS (US Postal Service). Add $10 Shipping to all Orders Regardless of Size. Includes shipments to Alaska, Hawaii. Please allow 7-10 days for delivery, however most items are delivered within 3-5 days (via Priority Mail). Signature Confirmation is used so you must sign for your package. (We cannot waive the signature requirement, this is required for insurance purposes). Please make sure your "ship to" address is USPS (US Postal Service) deliverable.

You can request that we ship via United Parcel Service (UPS) Ground. If you prefer UPS Ground shipping, the cost is $20 regardless of size. Your signature will be required for UPS shipments also.

Express Mail (Overnight) is available for $45 regardless of size.  Express shipments may be made via USPS, UPS, or Fed Ex, (Our choice) .. Most are delivered the next day, (Excluding Sundays and Holidays), by Noon or 3pm depending on your location. 

Some addresses, (especially rural locations), take two (2) days through USPSALSO Alaska & Hawaii usually require 2 -3 (two / three) business days for USPS Express delivery. For example: if you order on Monday, your package will arrive on Wednesday). This applies only to certain zip codes, not all; to be sure visit www.usps.com or email us for an exact delivery date.

Generally, if you place your order by 12 Noon, (Central Standard Time), via Express, you will get it the next day.....Puerto Rico and other US Territories are classified as International Shipments; so the shipping costs fall under international shipping and shipped via USPS... 

For an exact delivery time, please check with us prior to placing your order via our email address: adamsknifeworks.com@gmail.com or call 618-656-9868.

 Orders:

All items pictured on our site are in stock and ready to ship; however on occasion we may not of had time to remove an item that is sold out or is no longer available. If you have any questions about specs or availability of customized items feel free to email anytime at adamsknifeworks.com@gmail.com or call us direct at 618-656-9868 during normal business hours which are Monday thru Friday 8am to 4pm Central Time. After hours, leave your name and number and we will be glad to return your call.

Note that all prices are subject to change without notice at any time; we are not responsible for typo errors. We reserve the right to refuse shipment to any address or any individual for any reason.

We will not ship to an address or individual different than the billing address of the credit/debit card. This is to prevent credit card fraud...We do this to protect you..You may be asked to provide a faxed copy of an I.D. or other information. We apologize for such inconvenience, however find it necessary to prevent fraud. If you have done business with us before you won't have any problems; if you have not, expect such delays and make sure your billing address is correct.

We promise you will like us once we get to know each other; we've been around since 1987 for a reason..We have what we believe, (and our regular customers think), to be the finest customer service available. We inspect every item before shipping, and treat you like we would like to be treated. Our Custom Shop is the finest available, and we take pride in our work. Some of the finest collections have been built from our product line, and everyone who is someone knows our name.

We accept Mastercard, Visa, Discover, American Express, Personal Checks (held until cleared), Money Orders, Bank Wire Transfer (Contact us for the Account #), or Western Union..For PayPal Payments check out thru our site or go direct to the PayPal site:

We do not accept International Credit/Debit cards..

Please make sure your billing address is correct when filling out our secure online order form; if it does not match your credit card we cannot and will not ship your item. Note that when mailing in a check or money order request our mailing address for order acceptance........Sorry, we do not accept COD orders.  

For payments via check or money order; please make payable to: AIK-Adams International Contact us for our mailing address via email: adamsknifeworks.com@gmail.com

Check your Spam Mailbox! When checking for order updates, or other communications with us, sometimes our emails may end up in your spam folder due to your filter...So please check this if you are waiting to hear from us!

Layaway:

.................AIK's LayAway is very simple and easy to use!

To place an item in layaway you first need to email us at adamsknifeworks.com@gmail.com or call at 618-656-9868 to make sure the item can be placed in Layaway.  Once you find out that your item is acceptable you can begin the checking out process.

 "Check out" the item online with a credit or debit card just like a normal transaction on the website but be sure to write "Layaway" in the comment box.  Your order status will then be change from “Processing” to "Layaway".

Your card will not be charged the full amount at the time of checkout.  However a 30% deposit is required to hold the item. 

There is also a one item limit in layaways as well, and you will not be able to place a new layaway until your old layaway is closed and paid in full.

AIK’s layaway system gives you 60 days to pay off your layaway; AIK does not require a non-refundable charge like other companies, nor do we have the attitude that you encounter from other companies. We actually appreciate your business and value you as a customer/collector.

 However, if you do not pay off your layaway after 60 days you will be charge a $35 late fee and your item will be relisted to the site.

After the 30% deposit is made two equal payments for the remaining balance is due at the 30 day and 60 day mark.  You can apply whatever dollar amount you wish at any time to pay off your item, however the minimum payment is due at the 30 day and 60 day regardless.  If we do not hear from you then it will be automatically applied on those dates. 

 The deposit and other payments towards the layaway will be charged to your card throughout the 60 days and you will be notified with an email or call letting you know your card has now been charged, or we will send you a PayPal invoice if using this payment method.

If you have an item on layaway and the credit/debit card payment you make on the item s denied, then you have three days to apply the payment or the item will be relisted and it will be taken out of layaway. 

................Consignments:

Let AIK sell your items for you! We often get more for your prized knives than other websites.

AIK has been in the business since 1987. We are specialists in automatic knives, but would be happy to handle any type of knives for you, Manual or Auto, custom or factory, antique or current production, and can handle any sized collection. large or just one individual piece.

Contact us via phone or email with information about the knives that you want to sell. We handle all the pictures and write-ups, and will work out pricing with you once we receive your knives.

Once a knife is sold, you will receive 75% of the final sale price of the knife. We have no other bogus or administrative fees and usually have your items listed on the site within the week they arrive.

Send your knives you would like to sell to our Custom Shop location: c/o

AIK: Attn Andrew                                                                                                                               

8710 Rosewood Hills Dr                                                                                                              

Edwardsville, IL 62025

Make sure you include your contact information and the prices you would like us to sell the items for. Once we receive your knives, we will contact you via email or phone.

Thanks, we appreciate your business!

\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\/////////////////////////////////////////////////////////////////////////////////////////\\\\\\\\\\\\

  .............INTERNATIONAL CUSTOMERS ONLY.....

International Orders: We do Not Accept International Credit/Debit Cards..See Our Payment Methods Below:

 We have many satisfied customers from all over the world and look forward to doing business with you. We will work with you and declare the item at a lower value so you can avoid duties, and mark as a gift if you desire. All International orders are shipped via USPS Priority Mail through USPS (US Postal Service), with a mininum cost of $35, or we can ship via USPS EXPRESS . Mininum Cost for USPS Express is $65. (These are mininum shipping costs; if you have multiple items or an oversized item (Bowie Knife), then your shipping cost will be higher). Email us for an exact price. We also ship via Fed Ex which starts at $75. Shipping time via Fed Ex is usually 2-3 days, (half the time of USPS). Note: International Orders are Not Refundable.

Payment for International orders must be via 

1) International Money Order or Cash in US Funds

2) Direct Wire Transfer to our Bank account 

3) via Western Union

4) PAYPAL via Friends & Family..(SEE INSTRUCTIONS BELOW.)

 We DO NOT accept credit/debit cards as payment for International orders, nor do we accept International Debit/Credit cards for Domestic Orders. 

 Please note that we cannot be responsible for items seized through International customs. Know your laws before you ask us to ship..Shipping costs are not refundable..If the item is refused entry into your country then you must pay the return shipping back to us. If the item is seized you will not receive a refund. International Orders are Not Refundable .

PAYMENT INFORMATION for INTERNATIONAL ORDERS Including PAYPAL, WESTERN UNION, or BANK WIRE TRANSFER

Payment for International orders must be made via

1) Money Order or Cash in US Funds in advance. (Email us for the address to mail this form of Payment) Money Orders can be easily obtained via your Post Office.

2) Direct Wire Transfer to our Bank Account (Email us for the SWIFT # required for the Transfer)

3) Western Union. (Email us for the Payee Representative Name and Address)

4) PayPal via (Friends and Family Option Only) If you do not use the Friends and Family Option we will refund your PayPal and request that you resend it using this option. This option cannot be completed thru our website. Your must visit PayPal's site direct! 

You must visit PayPal's website address direct at  www.paypal.com  (You cannot place the order thru our site if using PayPal. You must visit PayPal's site direct).

Please Note: We cannot send you a PayPal invoice, you must visit PayPal's website direct to do this option correctly.

Send your PayPal payment via Friends and Family Option to: adamsinternational@yahoo.com

 

Continue